AZ Now Biz Author: Arizona State University
Are Self-Service Technologies Making Your Business Better?
Self-service technologies, which automate routine interactions between companies and customers, are a source of convenience and efficiency to both parties — until something goes wrong and the customer cannot make the system work. Many companies should be focusing more closely … Continue reading
The Nickel And Dime Approach — Are Those New Airline Fees A Smart Strategy?
As higher fuel costs gobble up airline profits, the carriers are imposing new fees on passengers in an attempt to make up the difference. William A. Verdini, chairman of the supply chain management department of the W.P. Carey School of … Continue reading
The Art Of Negotiating With Your Boss, Part Two
One of the most difficult tasks for a worker is negotiating with a boss. Whether it’s getting a raise or a new assignment, or a simple request for more office supplies, asking a boss for anything can be nerve-wracking. Knowledge@W. … Continue reading
Economic Forecast Calls For Another Year Of Slow Recovery In 2011
Arizona’s economic recovery will continue to move at a glacial speed in 2011 — but at least it’s moving. The coming new year will see an increase in job creation, a rise in population and even a modest increase in … Continue reading
The Art Of Negotiating With Your Boss
You don’t have to be a power broker juggling corporate mergers to need negotiation skills. Just about everybody must negotiate with a superior at some point, about a raise or an assignment, or even a new idea for a project. … Continue reading
Median Price Not Full Story For Phoenix Market
The median price for resale homes in the Phoenix area has been edging up for several months. Does this signal that the market is approaching normalcy? Jay Butler, associate professor of real estate and author of the Realty Studies report … Continue reading
Avnet’s Roy Vallee On Leadership
Thirty-seven years ago Roy Vallee was stocking shelves at a small electronics distribution company in Los Angeles. That small firm has grown up to become Avnet, Inc., a Fortune 500 firm located in Phoenix, Arizona. Avnet is one of the … Continue reading
Learn The Principles Of Effective Leadership
Knowledge: Great companies and great leaders are often synonymous, but what does it take to be a great leader? Dr. Angelo Kinicki is professor of management at the W.P. Carey School of Business. As a consultant, Kinicki often works with … Continue reading
Digital Management Solutions Are Basic Competitive Necessity
Digital universe. Exabytes. Data fluidity value. Master data management solutions. This is the language of the future of business. As the amount of data companies attain and store grows, so too must the ability to deal effectively with this digital … Continue reading
Executive Of The Year: Alan Mullaly, Ford Motor Company
Alan Mulally, president and chief executive officer of Ford Motor Company, was honored recently as Executive of the Year by the Dean’s Council of 100, a group of prominent business executives who advise the W. P. Carey School of Business. … Continue reading
High Foreclosure Rate And Unemployment Make Housing Recovery Hard To Read
The Phoenix resale market slowed a bit in May when compared to April, possibly because activity spiked last month as the federal first-time home buyer program came to a close, according to Jay Butler, associate professor of real estate and … Continue reading
James Champy Talks About Outsmarting Your Competition
James Champy is the author of “Outsmart! How to Do What Your Competitors Can’t.” Champy profiles eight highly-successful firms as he develops his thesis that the key to outsmarting the competition is to focus on the external environment – including … Continue reading
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Modern Media And The ConsumerMay-June 2012: Economy
Ever-Changing Economy: This issue of Arizona Business Magazine reflects a simmering optimism. Our special report shows that manufacturing, technology, healthcare and bioscience are leading the charge in Arizona job growth.
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